The countdown to Christmas is on…!
As the holiday season approaches, we want to take a moment to thank you for partnering with us this year. It’s been a true privilege to work together, and we’re excited about the positive difference we’re making in the lives of those we support.
At HNS and HCS, our team is 100% dedicated to helping people with acquired disabilities live their best lives, with expert care and unwavering support. We’re committed to being there for you – not just today, but every day.
We’re thrilled to announce a new partnership with Wounds Australia as an inaugural clinical partner! This partnership highlights our commitment to high-quality wound care, with several of our team members, including our Founder, Amy Darvall, either holding or working towards their Masters in Wound Care.
CEO Kim Sutton shared her excitement:
“As a company specializing in complex wound care, we are honoured to join Wounds Australia. This partnership allows us to advocate for better wound care standards and ensure our clinicians stay at the forefront of best practices.”
Stay tuned for more updates on this exciting collaboration!
WE’RE EXPANDING – 24/7 CARE AVAILABLE NOW
Our team across NSW and QLD is growing, and with that comes exciting news! We now have capacity to accept new 24/7 clients needing expert, round-the-clock care.
Here’s a quick look at the specialized skills all our support workers are trained in:
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Bowel Care & Irrigation
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Ventilation Assistance
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Catheter Care & Flushing
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PEG Feeding
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Stoma & Wound Care Support
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Skin Health Management
If you or someone you know requires expert care, we’re here for you!
WHAT SETS US APART
When it comes to complex care, we don’t just talk the talk – we walk the walk. Unlike many other providers, our attendant care team at HCS benefits from a close partnership with the expert HNS nursing team. Our in-house clinical nurse consultants and registered nurses hold specialised qualifications in wound care, along with decades of hands-on experience in spinal cord injury and disorders. By working together the HCS and HNS team use this deep expertise to provide the highest standard of care to our clients.
We don’t just claim to have the necessary skills and knowledge – we truly have them.
MEET OUR TEAM
Steph Loch
In this edition, we’re excited to spotlight Steph Loch, our fantastic HCS Team Coordinator based in Tamworth, NSW…
POSITIVE IMPACT - CLIENT FEEDBACK
We are beyond thrilled to share some unprompted feedback from one of our care coordinators:
“This is the first time in 3 years that [the wound] has been classified as healed. Testament to your service.”
Congratulations to our Sydney HNS team for this outstanding achievement! This is exactly the kind of impact we strive for every day.
As we near the end of the year, we want to say a heartfelt thank you once again for trusting us with your care. We wish you a safe and joyful holiday season, and we look forward to another year of working together to make a positive difference in the lives of those we serve.
Warm regards,
Kim Sutton, Chief Executive
Team HNS and HCS
PS: Our client survey is now live, and we’re eager to hear your thoughts! Your feedback is incredibly important to us as we strive to improve our products and services. If you haven’t yet received a copy and would like one, please don’t hesitate to get in touch – we’d love to hear from you!
